Frequently asked questions

What is Direct Primary Care program?

  • A Direct Primary Care program is a healthcare model where you pay a flat monthly membership fee in exchange for access to a primary care provider.

  • No copays. No per-visit fees. Just straightforward, personalized care.

Who is a Direct Primary Care membership best for?

  • A DPC membership is a great solution for uninsured individuals who want affordable, predictable healthcare and a strong relationship with their primary care provider.

What if I am generally healthy?

  • A membership is ideal for staying well through preventive care, wellness visits, and easy access when something comes up.

What if I have chronic conditions?

  • Our model allows for longer visits and ongoing support for conditions like high blood pressure, diabetes, or asthma—without per-visit fees.

Do you take insurance?

  • No, GracePoint Primary HealthCare does not accept any type of insurance, Medicaid or Medicare.

What does the monthly membership fee cover?

  • Similar to a health club membership, GracePoint members receive access to primary care services focused on prevention, wellness, and chronic disease management.

  • Office visits for sick and well care

  • Annual physicals and preventive screenings

  • Management of chronic conditions (such as diabetes or high blood pressure)

  • Same-day or next-day appointments

  • Extended visits with your provider

  • Direct communication with your care team (text, phone, or email)

What is not covered in the membership ?

  • Our membership covers most everyday primary care needs, but it does not include emergency room visits, hospital care, specialist services, labs or procedures performed outside of GracePoint.

What if I need care outside of GracePoint Primary HealthCare Clinic?

  • When care beyond our clinic is needed, we help coordinate referrals and guide you toward cost-effective options.

If I have insurance, will my DPC membership count towards my deductible?

  • No, Direct Primary Care membership fees do not count as an eligible health expense towards your insurance deductible.

Do I still need insurance with Direct Primary Care?

  • Direct Primary Care does not cover emergency care, hospitalizations, specialists, or medication prescriptions. For this reason, we encourage members to pair their GracePoint membership with insurance or supplemental coverage for added peace of mind.

Still not sure if a healthcare membership is right for you?

  • Our team is happy to answer questions and help you decide if GracePoint’s healthcare membership fits your needs.

Do you accept insurance?

  • We do not bill insurance for membership services, but we can work alongside your insurance for outside care.

Can I cancel anytime?

  • Yes — no long-term contracts.

Is this a replacement for insurance?

  • It covers primary care, but we recommend having insurance for emergencies and specialist care.